We Build Digital Systems That Drive Real Growth
Who we are
AXN Labs (“we,” “us,” or “our”) operates https://axnlabs.com/ and is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us as a digital agency specializing in web development, eCommerce, and marketing solutions.
By accessing or using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect personal information you voluntarily provide, such as your name, email address, phone number, company details, and project requirements when you submit contact forms, request quotes, or sign up for newsletters.
We also gather non-personal data automatically, including IP address, browser type, device information, pages visited, and time spent on site via cookies, analytics tools like Google Analytics, and server logs. For agency clients, we may process data you provide about your customers for services like WooCommerce setups or GA4 integrations.
How We Use Your Information
Your data helps us deliver services like website development (Laravel, WordPress, Elementor), digital marketing, and frontend animations (GSAP, Tailwind). We use it to communicate, process inquiries, send updates, improve our site, and comply with legal obligations.
We process data based on contract performance, legitimate interests (e.g., service improvement), or your consent for marketing.
Sharing Your Information
We do not sell your data. We share it only with trusted service providers (e.g., hosting like AWS or Vercel, email tools like Mailchimp, payment processors) under strict agreements, or if required by law. No sharing with affiliates unless specified.
For EU users, we comply with GDPR; data stays within compliant regions.
Data Storage and Security
Information is stored as long as needed for services (e.g., 6 years for project records) or legal requirements, then securely deleted or anonymized. We use encryption, firewalls, and access controls to protect data.
Your Rights
You can access, correct, update, delete, or restrict your data; withdraw consent; or object to processing. Email [email protected] to exercise rights. We’ll respond within 30 days. EU users have GDPR rights including portability.
Cookies and Tracking
We use essential cookies for site functionality and analytics cookies for performance. You can manage preferences via browser settings or our cookie banner. Third-party tools like Google Analytics may set cookies.
Children’s Privacy
Our services are not for children under 16. We do not knowingly collect their data.
International Transfers
Data may transfer to the US or other countries with adequate protections via Standard Contractual Clauses.
Changes to This Policy
We may update this policy; changes post here with the new effective date. Continued use means acceptance.
Contact Us
Questions? Reach us at [email protected] or [Your Agency Address in Skopje, North Macedonia].
