Privacy Policy

The short version

We collect as little as we can. No ads, no tracking cookies, and we never sell data. Fonts and scripts load from our own server, so visiting this site does not send your data to font or script services. The only outside tool we use is Google Search Console, which needs nothing on this site.

Who is responsible

AXN Labs, Skenderbeg Square, 1000 Skopje, North Macedonia
Co-founders: Arbresh U. and Fisnik R.
Email: [email protected]

For anything about your data, write to us at this address.

When you visit the website

With every request our server records technical data: IP address, date and time, the page requested, browser and operating system. We need this to deliver the site and keep it secure, and keep it only as long as security and error analysis require.

Legal basis: our legitimate interest in a secure, working website (Art. 6(1)(f) GDPR).

Hosting and Cloudflare

The website is hosted in Europe. We use Cloudflare for DNS, security, caching and performance. Cloudflare processes technical request data, such as IP addresses and browser information, to deliver and protect the site. Data may be processed outside the EU; Cloudflare is certified under the EU-US Data Privacy Framework.

Google Search Console

We use Google Search Console to see how the site appears in Google search: which searches lead to it and how often its pages are shown and clicked. It adds no script and no cookies to this site. Google gives us these figures in summary form, without telling us who you are. Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Cookies and local storage

We only store what the site needs to work:

• axn_labs_session: keeps your session, for example while you fill in the contact form. Deleted after two hours without activity.
• XSRF-TOKEN: protects forms against misuse. Same lifetime.
• axn-consent (local storage in your browser): remembers your choice in the cookie banner for 12 months.

These are strictly necessary, so they need no consent. "Allow all" and "Only necessary" in the banner both leave it at that: there is nothing else to switch on. If we ever add optional tools, we will ask you first.

Contact form and email

When you write to us through the contact form, we receive your name, email address, phone number, company (optional), the services you are interested in, your budget range, your preferred start and your message, by email. We use them only to answer you and to prepare a possible project. Before you send the form, you confirm with a checkbox that you have read this policy.

Legal basis: steps prior to a contract (Art. 6(1)(b) GDPR) and our legitimate interest in answering enquiries (Art. 6(1)(f) GDPR).

We keep enquiries for 24 months unless you ask us to delete them earlier, or longer where a project follows and the law requires it. To stop spam, the form uses a hidden field and limits how often it can be sent from one IP address; that IP address is kept for one hour.

Applying for a job

When you apply through the careers page, we receive the position you apply for, your name, email address, phone number and portfolio link (both optional), your message and your CV as a PDF. Before you send the form, you confirm with a checkbox that you have read this policy, and we note when you did.

Your application is stored on our server in Europe. The CV is kept in a folder that cannot be reached from the web, and only AXN Labs staff signed in to our admin can open it. We get an email that an application came in; the CV is not attached to it. We use your application only to decide on the position and to get in touch with you about it.

Legal basis: steps prior to an employment contract (Art. 6(1)(b) GDPR).

We delete applications and CVs automatically six months after you apply, or earlier if you ask us to. To stop spam, the form uses a hidden field and limits how often it can be sent from one IP address; that IP address is kept for one hour.

Booking a call

The "Book a call" buttons open Calendly, an external scheduling service. Calendly's own privacy policy applies there.

Links to other websites

Links to LinkedIn and our clients' websites take you to their sites, where their privacy policies apply. Nothing is loaded from them until you click.

AI tools

We may use AI tools to draft and edit content. We do not put personal data from enquiries into AI tools unless it is needed to answer your request and the law allows it.

Your rights

You have the right to access, correct and delete your data, to restrict or object to its processing, and to receive it in a portable format. Write to [email protected] and we will reply within one month.

You can also complain to a data protection authority: in North Macedonia the Agency for Personal Data Protection, or the authority where you live or work in the EU.

Changes

We update this policy when the website or the law changes. The date at the top shows the current version.