SERVICE. UX DESIGN
UX Design
UX design that lowers friction and lifts conversion. We map the problem before we draw a single screen, then prototype the moments that decide the outcome.
Start a projectWhat is included
User research and interviews
Information architecture and flows
Wireframes and clickable prototypes
Usability testing and iteration
What you get
- User research with interviews, surveys or analytics review.
- Information architecture and key user flows.
- Wireframes for the priority screens.
- Clickable prototypes in Figma.
- Usability test plan and findings.
When this is the right service
- You have data showing drop-off in a specific flow.
- You are about to invest in development and want the experience nailed first.
- A new product needs a structured discovery before design or code.
- An existing product feels heavy or confusing to new users.
Methods we use
- User interviews and stakeholder workshops.
- Funnel and behaviour analytics review.
- Journey maps and service blueprints when scope is wider than one product.
- Information architecture audits for content-heavy sites.
- Prototype testing on the priority flows.
Process
- Discover. We define the goal, audience and key questions.
- Research. We collect what users do today and where they get stuck.
- Design. We map flows, draw wireframes and assemble a prototype.
- Test. We validate with real users and iterate.
Timeline and pricing
A focused UX engagement runs 3 to 6 weeks. Larger product discoveries run 8 to 12 weeks. Pricing depends on research depth and the number of flows.
FAQs
Questions before we start?
Clear answers for the decisions clients usually need to make before starting a website, CRM, brand, or SaaS project.
Ask a questionYes, as a separate service. UX clarifies what to build; UI gives it visual form. Most clients hire both.
Yes. Moderated or unmoderated, on the prototype or the live product.
Yes. We slot in as the UX lead or as research support to your team.